Category: News

  • HCF (The Hospital Contributions Fund) – Now accepting claims for acupuncture, Chinese herbal medicine, remedial massage and myotherapy. 

    HCF (The Hospital Contributions Fund) – Now accepting claims for acupuncture, Chinese herbal medicine, remedial massage and myotherapy. 

    HealthPoint Claims is pleased to share that acupuncturists practising acupuncture and/or Chinese herbal medicine, massage therapists and myotherapists can now submit claims for HCF members through their HealthPoint terminals.   HealthPoint will continue to keep you and your practice updated as additional modalities become available.   NB: to claim chinese herbal medicine the provider must be a registered acupuncturist 

  • CBHS Corporate – notification of termination 

    CBHS Corporate – notification of termination 

    Please be advised that Private Health Insurance Fund CBHS CORP will terminate    business effective 1st June 2026.   All CBHS CORP members have been moved to CBHS HEALTH.   Should you have any queries regarding this, please contact our helpdesk.      

  • Audiology Schedule Update 

    Audiology Schedule Update 

    Please be advised the new Audiology Schedule has come into effect on the 1st of April 2026.   Details are listed below:  Item Code  Short Description  Change Status 901  L/H HEARING AID  Description Change  902  R/H HEARING AID  Description Change  903  REPAIR HEAR AID  Description Change  904  HEARING CONSULT  Description Change  905  PAIR HEARING  Description Change  906  TELE CONSULT  New Item  907 …

  • TUH now accepting claims for Counselling. 

    TUH now accepting claims for Counselling. 

    HealthPoint Claims is happy to announce that Counsellors can now claim for TUH members through their HealthPoint terminals.  HealthPoint will continue to update you and your practice as additional modalities and health funds come on board. 

  • HCF (The Hospital Contributions Fund) – Live with Claim Settlement!

    HCF (The Hospital Contributions Fund) – Live with Claim Settlement!

    We’re pleased to let you know that HCF will start using HealthPoint Claims for claim settlement from Wednesday 14 January 2026. Here’s what this means for you: This change will help simplify payment processing and reconciliation. If you have questions about the transition, please contact Healthpoint via 1300 301 692 or healthpoint@healthpointclaims.com.au.   For any questions…

  • MILDURA HEALTH INSURANCE NOW AVAILABLE ON HEALTHPOINT CLAIMS 

    MILDURA HEALTH INSURANCE NOW AVAILABLE ON HEALTHPOINT CLAIMS 

    HealthPoint Claims is delighted to welcome Mildura Health on board. We continue to expand coverage of health funds available on HealthPoint.   Mildura Health will accept claims from the following modalities for their members when using HealthPoint :  Your HealthPoint device will be automatically updated to accept claims from Mildura Health as of 5th November 2025. If…

  • HealthPoint Claims moving to Faster Payments!

    HealthPoint Claims moving to Faster Payments!

    We’re excited to announce that HealthPoint Claims is progressively implementing faster payments using the New Payments Platform (NPP). This upgrade brings real-time settlement for eligible claims, delivering faster payments and improved efficiency for health practitioners. Benefits for Customers What it means for you? Frequently Asked Questions (FAQ) 1. What is the New Payments Platform (NPP)?NPP…

  • GMHBA and FRANK – Changes to Optical Claiming

    GMHBA and FRANK – Changes to Optical Claiming

    Important Update: Changes to GMHBA – FRANK Health Optical Item Number – frame only purchase from 1st September 2025. Current item number valid until 31 August 2025 New item numbers to be used from 1 September 2025 O00110 – Frames O00225 – Single Vision Stock glasses (complete) O00228 – Single Vision Specially Worked Glasses O00315…

  • Revised Provider Terms and Conditions for HealthClaims

    Revised Provider Terms and Conditions for HealthClaims

    HealthPoint Provider Terms and Conditions have been amended.  The revised Terms and Conditions will take effect from 1 September 2025 and have been included with your month end statement for July 2025 transactions. The new Terms and Conditions are also available on the website PROVIDER TERMS AND CONDITIONS – HealthPoint Please take a moment to…

  • HBF now accepting claims for Counselling. 

    HBF now accepting claims for Counselling. 

    HealthPoint Claims is happy to announce that Counsellors can now claim for HBF members through their HealthPoint terminals.  HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.